SAP Business One support for UK SMEs
Fractional ERP Administrator for SAP Business One
Your SAP Business One deserves an owner, not just a helpdesk.
A fractional ERP administrator is a dedicated SAP Business One consultant, with a full team behind them, who looks after your system for a bank of hours each year. You get SAP B1 support services, projects and the enhancements that finally get the best out of your system, in UK business hours, without hiring a full-time person.
Think of it as outsourced SAP Business One support with a named owner: one consultant who knows your users, your data and your other suppliers, instead of a different support-desk agent each time.
From £2,100 a year
Up to 25% less than an in-house hire
Why do small and mid-sized businesses need an SAP Business One consultant on call?
Small and mid-sized businesses fall into a gap. Four problems come up again and again.
01
In-house is hard
You need a consultant, a developer and someone technical, plus the time to manage them instead of running your business.
02
Support stops at break-fix
Small changes, training and new reports become change requests at around £1,000 a day. Problems in your network or other systems are “outside the SLA”.
03
Too many contacts
Support desk, account manager, delivery head. Staff don’t know who to call, so they ask the CEO.
04
AI without a plan
Teams are handed AI subscriptions and told to make them work. Data security gets missed, weeks go on trial and error, bills climb, and it all gets rolled back.
The Fractional ERP Administrator fills that gap: a partner built for small and medium businesses, working like an extension of your own team.
What do you get? Your extended ERP team, in one bank of hours
One dedicated consultant
For first-line support, consulting, development, projects and integrations. No call centre, and no explaining your system again each time.
Like your internal team
First-line support in UK business hours, handled the way your own people would, from someone who knows your business.
Projects and enhancements
The improvements you’ve been putting off, finally done. We help you choose the ones that really pay off.
We own the problem
Even when the cause isn’t the ERP. We work with your network team, IT provider or software vendor until it’s fixed.
Straight to the Founder
After your consultant, the only escalation point is our Founder. No layers of managers in between.
AI done safely
Processes and data put right first. Then AI step by step, with clear data rules, a known running cost and a way back.
How does it work? It starts with an on-site system audit
Five steps from first visit to a regular rhythm of fixes, reviews and reports.
On-site system audit
Our Founder meets your key people and reviews your SAP Business One system, including whether your data is ready for AI. You get the top fixes and the right package.
Choose your package
Sign within 30 days and part or all of the audit fee comes off your first year.
Your dedicated consultant
Assigned after the audit. Within two weeks they know your system, your users and your suppliers.
Fix, improve, report
Monthly progress on what was fixed and improved, and how many hours are left.
Review and audit
Regular reviews to plan what’s next, and an audit every 6 months to check what’s used and what isn’t.
How much does it cost? Three packages, from £2,100 a year
Use your hours for first-line support, projects, enhancements, training, reports or integrations. Run out? Top up any time.
Bronze
For stable systems with 2–15 users.
£2,100per year, from
30–40 hours a year
- First-line support, projects and enhancements in business hours
- One dedicated consultant
- Quarterly health check and report
- Review and system audit every 6 months
£250 of your audit credited back
Book your auditSilver
For growing businesses with 15–50 users.
£6,300per year, from
90–100 hours a year
- Everything in Bronze, plus:
- Monthly health check and quarterly business review
- Solution roadmap for your system
- Enhancement management
- Management reporting pack
- AI readiness assessment once a year
£500 of your audit credited back
Book your auditGold
Your extended ERP team.
£9,000per year, from
About 150 hours a year
- Everything in Silver, plus:
- Quarterly reviews on-site
- A full on-site audit every year
- Priority response and a backup consultant
- An AI or automation pilot each year
- Better value on top-ups and projects
Your full £1,000 audit credited back
Book your auditStart with an on-site audit
£1,000. Sign up within 30 days and we credit part or all of it against your first year.
Run out? Top up
Add hours at any time in 10-hour blocks. No change requests, no new contract.
Need much more?
A custom plan costs up to 25% less than hiring your own ERP person.
Related services
- SAP Business One implementation and support: new implementations, data migration, reports and integrations.
- AI consulting for SMEs: how we bring AI into your business once your data and processes are right.
- Client case studies: real SAP and data projects delivered by TechEnable.
Fractional ERP Administrator: your questions answered
Last reviewed November 2026
What is a fractional ERP administrator?
A dedicated SAP Business One consultant, with a full team behind them, who looks after your system for a bank of hours each year. They handle first-line support, projects and enhancements in UK business hours, like an extension of your own team, without the cost of a full-time hire.
How much does SAP Business One support cost?
Our Fractional ERP Administrator packages start from £2,100 a year for Bronze (30–40 hours, for 2–15 users). Silver is from £6,300 a year (90–100 hours, for 15–50 users) and Gold is from £9,000 a year (about 150 hours). You start with a £1,000 on-site system audit, and we credit £250, £500 or the full £1,000 against your first year if you sign within 30 days.
Is it cheaper than hiring an in-house SAP Business One administrator?
Yes. A custom plan costs up to 25% less than hiring your own ERP person, and you get a dedicated SAP B1 consultant with a full team behind them instead of managing a consultant, a developer and a technical person yourself.
What happens in the on-site audit?
Our Founder spends time with your key people and reviews how your SAP Business One system is really used, from users and integrations to data quality and AI readiness. You get a short report with the fixes that matter most and the package that fits.
What can I use the hours for?
Anything: first-line support, projects, enhancements, training, reports, integrations or advice. Your hours are a bank for the year. Unused hours don’t roll over, so at each review we plan how to use what’s left.
What if we run out of hours?
Top up at any time in 10-hour blocks. If you top up often, we’ll suggest the package that suits you better at renewal.
How do you approach AI?
Data and processes first. Once they’re right, we bring in AI one step at a time, with clear rules on what data is shared, a known running cost and a way back if it doesn’t work.
Which systems do you cover?
SAP Business One, plus the systems connected to it, such as EDI, e-commerce, CRM and reporting tools.
Start with an on-site system audit
Our Founder visits you, meets your key people and reviews your SAP Business One system. The audit costs £1,000, and we credit £250 (Bronze), £500 (Silver) or the full £1,000 (Gold) against your first year if you sign within 30 days. Tell us about your business and your biggest SAP Business One headache, and we will arrange a date.