Building an AI-Powered Unified Knowledge Base for a Manufacturer
SME manufacturer · UK
The Challenge
The client runs four separate business systems across their operations — covering production, finance, CRM, and inventory. Leadership had no single place to get answers. Every decision required pulling data manually from multiple platforms, cross-referencing spreadsheets, and chasing colleagues for context.
What TechEnable is Doing
We are building a unified, AI-powered knowledge base that sits on top of all four systems, allowing the management team to search and query across their entire business from one place — in plain English. Beyond search, we are designing AI agents that will orchestrate data flow between the systems, keeping records synchronised and consistent without manual intervention.
The Expected Outcome
Leadership will have instant access to cross-system insights that currently take hours or days to compile manually. Data synchronisation between platforms will run continuously, eliminating the manual reconciliation work that currently occupies significant staff time.
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